If your heating system or air conditioner experiences a malfunction, it is imperative for you to seek the services of a technician immediately. This is to save yourself from the effects of a malfunctioning power system like a surge in electricity cost and electrical accidents.
When it comes to choosing an HVAC repair company, it is important to hire one that is qualified to do the job. You do not want more damage or poor repair which will only result in recurring malfunction. There are many HVAC companies, and you should, therefore, consider these factors to ensure that you narrow down to the best.
Customer reviews
Thanks to the Internet, you can check customer reviews of almost any company. Search for repair companies in your area and check out independent customer reviews of these companies in regards to their services, cost and customer relations. These are honest reviews and any company with many bad reviews should be avoided. If a company has many good reviews, you should add it to your list. Avoid checking customer reviews under the company’s website since most might be in house generated to improve ratings.
Referrals and recommendations
Another factor to consider when hiring an HVAC repair company is referrals and recommendations. When you decide to seek the services of a technician, you should always ask friends, family or colleagues to recommend any whose services they’ve used before. They will let you know which companies to avoid and which ones to try out. The best thing about referrals and recommendations is that these are companies you can trust and are assured that they will the deliver the task at hand. They help you make an easier and quicker decision.
Certification
Before hiring the services of an HVAC repair company, it is important to check out if they are licensed to work in your area as well as their certifications. The Better Business Bureau, American Society of Mechanical Engineers & Air Conditioning, Heating and Refrigeration Institute recognize companies that are legit, maintain exemplary code of ethics and deliver quality work. Any company with any of these certifications works hard to maintain its position in the bureau. You are therefore guaranteed of a good job that’s worth the money you’ll pay.
Experience
A repair could be certified, but if the staff member assigned to you has no experience, the certification will be of no help. Before settling for a company, ask information on the technician who will be assigned to repair your heating system or AC. Check if they have done the job elsewhere. The benefit of getting an experienced technician is that you are not only guaranteed of an exemplary job but also sure that they can handle whatever type or brand of AC or heating system you own.
Insurance
Accidents can occur during the repair since you are dealing with electricity. Ensure that the technician has an insurance cover in case this happens and the cover is functional. If they are not covered and an accident occurs, you will be liable for the damage caused including any harm on the technician.